XP Canada
Last updated: March 20, 2026
1. Introduction
XP Canada (“we,” “us,” “our”) is committed to protecting the privacy and security of personal information.
This Privacy Policy describes how we collect, use, share, and protect personal information, in accordance with the Act respecting the protection of personal information in the private sector (Quebec), as amended by Act 25.
This policy applies to information collected in the course of our business activities, including through our website and our business communications.
2. Privacy Officer
In accordance with Act 25, XP Canada has appointed a Privacy Officer.
For any questions or requests:
XP Canada
Privacy Officer
781 Rue William, Montreal, QC H3C 1N8, Canada
info@xpcanada.com
514 774 1350
3. Personal Information Collected
We may collect the following information:
a) Informations d’identification
- First and last name
- Email address
- Phone number
b) Transaction-related information
- Information about a project or assignment
- Information regarding the deployment of workers
- Information provided through our forms or communications
c) Technical data
- IP address
- Browser used
- Browsing data
- Cookies
We limit the information we collect to what is necessary for our operations.
4. Use of Information
Personal information is used for:
- Respond to requests for information
- Coordinate operations and the deployment of workers
- Communicate with customers, partners, and suppliers
- Manage contracts and projects
- Improving our services and our website
- Comply with our legal obligations
5. Consent
We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law.
You may withdraw your consent at any time by contacting us.
6. Disclosure of Information
XP Canada does not sell or rent personal information.
We may share information:
- To service providers (web hosting, technology tools, accounting)
- To partners involved in carrying out operations
- To the authorities when required by law
When information is shared with third parties, we ensure that they adhere to adequate data protection standards.
In the event of a data transfer outside of Quebec, a privacy impact assessment is conducted in accordance with Bill 25.
7. Retention of Information
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Once this period has elapsed, the data is securely destroyed or anonymized.
8. Security Measures
We implement reasonable security measures to protect personal information:
- Restricted access to data
- Secure tools
- Technical protection measures, where applicable
9. Data Breaches
In the event of a privacy incident that poses a risk of serious harm, XP Canada will:
- Notify the Commission d’accès à l’information du Québec
- Will notify the relevant individuals
- Will maintain an incident log in accordance with Act 25
10. Cookies
Our website may use cookies to:
- Improve the user experience
- Analyze website traffic
- Optimize performance
You can set your browser to block cookies.
11. Your rights
In accordance with applicable laws, you have the right to:
- To access your personal information
- To request their correction
- To withdraw your consent
- To file a complaint with the Commission d’accès à l’information du Québec
All requests must be directed to the Privacy Officer.
12. Modifications
XP Canada reserves the right to modify this privacy policy at any time.
Any changes will be posted on this page along with the date of the update.
